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FREQUENTLY ASKED QUESTIONS

  • What are the park’s hours of operation?
    Our hours vary by season. Please check our Hours & Schedule page for the latest updates.
  • Is parking available?
    Yes, we offer on-site parking.
  • Where is the water park located?
    We are located at 1801 Majestic Ln. Billings MT 59102. Click here for directions.
  • Are Towels Provided?
    No, please provide your own towels. Towels are available to purchase.
  • What happens if lightning starts?
    We may temporarily close during severe weather. No refunds are issued for weather-related closures.
  • How can I contact the park?
    You can reach us at 406-839-9283 or info@thereefindoors.com Visit our Contact Us page for more information.
  • How much are tickets?
    Ticket prices vary based on age and season. Visit our Tickets & Pricing page for details.
  • Can I buy tickets online?
    Yes! Purchase tickets in advance on our website to save time at the gate.
  • Do you offer season passes?
    Yes, we have season passes with exclusive perks. Learn more on our Tickets & Passes page.
  • Are group discounts available?
    Yes, we offer discounts for groups of 20 or more. Contact Group Sales for details.
  • Are there height or weight restrictions on rides?
    Yes, some rides have height and weight restrictions for safety. Barracuda Blaster 3-story tube slide for 1 or 2 riders (must be over 48 inches or taller, 600-lb weight limit) **Children who are 45 inches to 48 inches may ride this slide with an adult/guardian who has signed a waiver. In this instance, he/she will be charged the regular admission fee.** ​ Tropical Twister 3-story body slide for single riders (must be 48 inches or taller, 350-lb weight limit)
  • Are life jackets provided?
    Life vests are $10.00 to rent, but you get $5 cash upon return. Based on availability, you are encouraged to bring your Personal Coast Guard-approved life vest.
  • Do you have lifeguards on duty?
    Yes, trained lifeguards are stationed throughout the park to ensure guest safety.
  • Can I bring outside food or drinks?
    Outside food and drinks are not allowed, except for baby food and medically necessary items. We have a variety of dining options inside the park.
  • Do you offer allergy-friendly food options?
    Yes, we have allergy-friendly menu items. Please ask our staff for assistance.
  • Are lockers available for rent?
    Yes, lockers are available for rent at the park.
  • Do you offer cabana rentals?
    Yes, private cabanas can be reserved in advance for a VIP experience.
  • Are changing rooms and showers available?
    Yes, we have changing rooms, showers, and restrooms at the park.
  • Do you have a dress code?
    Proper swimwear is required. No denim, rivets, or overly loose clothing is allowed for safety reasons. We also do not allow diapers, only swim diapers.
  • Can I leave and re-enter the park?
    Yes, same-day re-entry is allowed with a receipt.
  • Is the park wheelchair accessible?
    Yes, we offer wheelchair-accessible pathways and facilities.
  • What is your refund policy?
    All sales are final. We do not offer refunds or exchanges.

STILL HAVE QUESTIONS?

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